Privacy Policy

1. Data controller

In compliance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 (GDPR) and Spanish Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the guarantee of digital rights (LOPDGDD), we inform you that the controller responsible for the processing of your personal data is:

  • Company name: EARTHING INNOVATIONS SL
  • Tax ID (NIF/CIF): B75908137
  • Registered address: Avda del Litoral 73 – 46730 Gandia (Valencia), Spain
  • Contact email: info@earthing.es

2. What do we use your personal data for?

At Earthing.es we process the information provided by data subjects for the following purposes:

  • Managing account registration, orders and the business relationship with customers and users of the online shop.
  • Handling enquiries, warranty requests and communications sent through the contact form or by email.
  • Sending commercial communications about our products and services, only where the user has given express consent.
  • Complying with the legal, tax and accounting obligations that apply to us.

3. How long will we keep your data?

Personal data will be kept for as long as the business relationship continues and, after it ends, for the statutory limitation periods that apply (tax, commercial, etc.). Data processed for sending commercial communications will be kept until the user withdraws their consent.

4. What is the legal basis for processing your data?

The legal basis for processing your data is:

  • The performance of a sales or service contract, in the case of orders.
  • The consent of the data subject, in the case of commercial communications and the contact form.
  • Compliance with legal obligations applicable to the controller.

5. Who will your data be shared with?

Your data will not be shared with third parties, except where required by law. To properly provide our service, certain data is processed by data processors (web hosting providers, payment gateway, shipping and courier companies, communication tools), with whom the contracts required under Article 28 GDPR are in place.

6. What are your rights?

Anyone has the right to obtain confirmation as to whether Earthing.es is processing their personal data. Data subjects have the right to:

  • Access their personal data.
  • Request rectification of inaccurate data.
  • Request its erasure.
  • Request the restriction of processing.
  • Object to processing.
  • Request data portability.

You can exercise these rights by writing to Earthing.es, Avda del Litoral 73, 46730 Gandia (Valencia), Spain, or to info@earthing.es, enclosing a copy of a document proving your identity.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos, www.aepd.es) if you believe the processing of your personal data breaches the applicable regulations.

7. Security measures

Earthing.es has adopted the technical and organisational measures necessary to guarantee the security of personal data and to prevent its alteration, loss, unauthorised processing or access, in accordance with the GDPR and the LOPDGDD.

8. Accuracy and truthfulness of the data

The user guarantees that the data provided is accurate and undertakes to keep it up to date. Earthing.es will not be liable for the inaccuracy of data provided by users.

9. Changes to this policy

Earthing.es reserves the right to amend this policy to adapt it to legislative or case-law developments. Any changes will be published on this same page.